Description
Every commercial renewal you lose costs downtime, leasing commissions, tenant improvements and free rent. This 20-page playbook gives owners and property managers a written system for keeping good tenants in place.
What is inside
- Retention economics: a worksheet to compare the cost of a renewal against the full cost of re-leasing the space
- Tenant profile template and a 24-month touchpoint calendar
- Tenant satisfaction survey questions
- Renewal conversation scripts for the opening call, the proposal and common objections
- Concession matrix: which concessions to offer, when, and what to ask for in return
- Early-renewal strategy and a blend-and-extend outline
- Exit-interview template for tenants who leave
- A 30-day implementation plan
Format: PDF, 20 pages. Instant download after checkout.
This resource is for informational purposes only and is not legal advice.