Free: Commercial Building Operating Expense Benchmark Scorecard

Free Scorecard

Commercial Building Operating Expense Benchmark Scorecard

Answer 12 quick questions about how your building manages its operating expenses. Get a score from 0 to 100, then the free OpEx Benchmark Guide with typical ranges for each category.

Start the scorecard

What the scorecard covers

  • Utilities
  • Repairs & maintenance
  • Janitorial
  • Security
  • Management and admin fees
  • Insurance
  • Real estate taxes
  • CAM recovery rate
  • Vacancy costs
  • Capital reserves
  • Vendor contracts
  • Energy

Score your building in 12 questions

Choose the answer that best describes how your building handles each operating-expense area today. Your score (0–100) appears at the end. Enter your email to get the 4-page OpEx Benchmark Guide, which explains each category and its typical ranges.

1. Utilities: How do you track utility costs?
2. Repairs & maintenance: How much of your maintenance work is planned (preventive) rather than reactive?
3. Janitorial: When was your cleaning specification last reviewed or rebid?
4. Security: How are your security coverage hours set?
5. Admin / management fee: How clear is the management and admin fee basis?
6. Insurance: How is your insurance program reviewed?
7. Real estate taxes: How do you handle property tax assessments?
8. CAM recovery rate: How complete and timely are your CAM reconciliations?
9. Vacancy: How do you manage operating costs for vacant suites?
10. Capex reserve: Do you have a capital plan for major components?
11. Vendor contracts: How are your vendor contracts managed?
12. Energy: How do you manage energy use?

Enter your email to get the 4-page OpEx Benchmark Guide. We’ll show your score and what it means on the next page.

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What your score means

  • 75–100: Well controlled. Your systems are in place; look for fine-tuning.
  • 45–74: Room to tighten. A few categories are likely costing you money.
  • 0–44: Needs attention. Start with the lowest-scoring categories in the guide.
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